I understand that sometimes “life happens” and you have to cancel an appointment. As my client I hope that you understand that my schedule is very tight, extremely time sensitive and as they say, “time is money.” I need you to understand as my client that in the personal training business a cancelled session or “no show” translates into lost revenue. Not only have I spent time in advance preparing your unique workout for the day, but have reserved that time slot for you….not to mention somebody else was likely turned away due to lack of availability. Given advance notice I could have filled the hour with another client. In the personal training business, common courtesy is golden between the trainer and client. I feel that I have a very fair cancellation policy that allows the client to give proper notice and not be penalized for the cancellation.